Last updated: June 3, 2026
At Zcheer, we respect your privacy and are committed to handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, contact us, subscribe to updates, or otherwise interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Information you provide directly
When you place an order, contact us, join our mailing list, or submit an inquiry, we may collect:
- your name
- email address
- phone number
- billing address
- shipping address
- order details
- payment-related details necessary to complete your purchase
- any information you include in customer service messages or requests
Information collected automatically
When you browse our website, we may automatically collect certain technical and usage information, such as:
- IP address
- browser type
- device type
- time zone
- pages viewed
- referring pages
- search terms
- interactions with our site
- cookie and similar tracking information
Customer support information
If you contact us for help, we may collect the details you choose to provide, along with any related order or communication history.
2. How We Use Your Information
We may use your information to:
- process and fulfill your order
- arrange shipping and delivery
- send order confirmations, service messages, and transactional emails
- provide customer support
- respond to inquiries or requests
- detect, prevent, and review fraud, abuse, or security issues
- improve our website, product offerings, and customer experience
- comply with legal, tax, accounting, or regulatory obligations
- send marketing or promotional emails, where you have subscribed or where permitted by applicable law
3. How We Share Your Information
We do not sell your personal information for money in the ordinary sense of selling customer lists.
We may share your information only as reasonably necessary to operate our business and provide our services, including with:
- website hosting or ecommerce service providers
- payment processing providers
- shipping, logistics, and delivery partners
- email, customer communication, or marketing service providers
- analytics, fraud prevention, or security service providers
- professional advisers, where reasonably necessary
- authorities or legal bodies, when required by law or to protect our rights
We may also disclose information in connection with a merger, acquisition, restructuring, asset sale, or similar business transition.
4. Cookies and Similar Technologies
We may use cookies, pixels, and similar technologies to:
- keep the website functioning properly
- remember preferences
- understand website traffic and usage patterns
- improve performance and user experience
- support analytics and communications, where applicable
You can control cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.
5. Analytics and Communications
We may use standard website analytics and customer communication tools to understand how our website is used, improve site performance, and manage communications with our customers.
If you subscribe to our emails, you may receive product updates, launch announcements, or other brand communications. You can unsubscribe at any time using the link in the email or by contacting us directly.
6. How Long We Keep Information
We keep personal information only for as long as reasonably necessary to:
- provide our services
- complete transactions
- maintain business and customer records
- comply with legal, tax, accounting, or regulatory obligations
- resolve disputes and enforce our policies
When information is no longer needed, we may delete it, anonymize it, or securely retain it only where required by law.
7. Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- request access to the personal information we hold about you
- request correction of inaccurate information
- request deletion of your information, where applicable
- object to or restrict certain processing
- withdraw consent where processing is based on consent
- request a portable copy of certain information, where applicable
To make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing certain requests.
8. Children’s Privacy
Our website is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review and delete it where appropriate.
9. Data Security
We take reasonable administrative, technical, and organizational measures to help protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies separately.
11. International Visitors
If you access our website from outside the country where our operations are based, your information may be processed in jurisdictions where privacy laws may differ from those of your location.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or operational practices. The updated version will be posted on this page with the revised “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact us at:
contact@zcheer.com
vanessalau41@gmail.com